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Hayley Birkins

RECEPTIONIST/ADMINISTRATOR

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'I assist the accountants with admin support, whilst also welcoming our clients and organising the diaries.'

More about Hayley

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In a Nutshell

I am the first point of contact for our clients, answering our busy telephone lines and welcoming clients to our offices. I also am in charge of the diaries, setting up online meetings and organising the board rooms. Part of the admin team, I also assist with any support the accountants require.

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Qualifications & Experience

I have over 13 years of experience in customer service. Initially as a receptionist for 5 years, I later moved into the insurance sector where I oversaw a team specializing in complaints handling, customer service, and team management.

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Specialist Subjects

Making our clients feel comfortable and welcoming everyone with a smile, always willing to help.

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In My Freetime

In my spare time I love socialising with friends and keeping fit, whether it's out walking my dog or going to the gym.

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